639jili-639jili FAQ - Answers to Your Questions

How do I create an account?

Asked by Juan • 2 days ago

Migs

Creating an account is simple. Just click the "Sign Up" button, fill in your details, and verify your email address. The whole process takes less than 5 minutes.

1 day ago

Rico

Make sure to use a strong password with at least 8 characters including numbers and special characters for better security.

1 day ago

Benj

If you encounter any issues during registration, contact our support team at [email protected] for immediate assistance.

10 hours ago

How can I reset my password?

Asked by Maria • 3 days ago

Pat

Click on "Forgot Password" on the login page. Enter your registered email address to receive a password reset link.

2 days ago

Alex

Check your spam folder if you don't see the reset email. Also make sure you're using the email address associated with your account.

2 days ago

What payment methods do you accept?

Asked by Carlo • 1 week ago

Carlo

We accept all major credit cards including Visa, Mastercard, and American Express. We also support PayPal and bank transfers.

5 days ago

Ella

For local customers, we also accept GCash, PayMaya, and other e-wallet services. Minimum transaction amount is ₱100.

4 days ago

How long does shipping take?

Asked by Tina • 5 days ago

Tina

Metro Manila deliveries typically take 2-3 business days. Provincial deliveries may take 5-7 business days.

3 days ago

How do I contact customer support?

Asked by Leo • 1 week ago

Leo

You can reach our customer support team via email at [email protected], through our live chat feature, or by calling our hotline at (02) 123-4567.